Shipping Policy

Welcome to Samaha Collection. Thank you for shopping with us at samahashop.com. We take pride in creating beautiful handmade hair accessories that are customized to our customers' preferences. Please read our shipping policy below for information about order processing and delivery.

Order Processing

All of our hair accessories are handmade and customized according to customer requirements. We carefully prepare each order to ensure it meets our quality standards.

Orders are processed after confirmation and are prepared as quickly as possible. Processing times may vary depending on the complexity of the customization and current order volume.

Shipping Locations

At this time, Samaha Collection ships across Pakistan.

Delivery Time

Once your order has been dispatched, the estimated delivery time is 3 to 7 business days. Delivery times may vary depending on:

• Your location.

• The value and nature of the order.

• Public holidays or unforeseen courier delays.

We do our best to ensure your order reaches you as soon as possible.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Promotional free shipping offers may be available from time to time.

Order Tracking

If tracking information is available for your shipment, it will be provided to you once your order has been dispatched.

Delivery Delays

While we strive to meet our estimated delivery times, unexpected delays may occur due to weather conditions, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. Samaha Collection cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or you believe your package has been lost during transit, please contact us as soon as possible. We will work with the shipping provider to help resolve the issue and find a suitable solution.

Customized Handmade Products

As our products are handmade and customized according to customer preferences, slight variations in design, color, or finishing may occur. These unique characteristics reflect the handcrafted nature of our products and are not considered defects.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through samahashop.com. We are happy to assist you and ensure you have a pleasant shopping experience with Samaha Collection.

Last Updated: June 2026